How to Fix DVD Not Working in Windows 10

How to Fix DVD Not Working in Windows 10

In the video we will take a look at how to how to fix a DVD or CD Drive Not Working or Missing in Windows 10. This is a very common computer problem and I will show you how to resolve it.

These issues happen when you:
1) Upgrade the Windows operating system.
2) You install or uninstall CD or DVD recording programs.
3) You uninstall Microsoft Digital Image.

* Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

* The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

* A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

* Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

* Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

I have left a link to Microsoft website where you can get more information on Your CD or DVD drive is not recognized by Windows or other programs.

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This Post Has 29 Comments

  1. al

    mine still not working, I'm frustrated rn pls help

  2. I went through that regedit thing and in that specific folder there were no filters at all to delete. Nothing worked.

  3. DEDSEC17

    thank you this was great most people make a 30 minute video of one way to fix it but you went all out thankyou so much keep it up man


    Thanks bro.
    I follow all steps and reboot my pc then i find my dvd icon.
    Thanks a lot bro. If you're muslim, May god bless you.

  5. Richard Means

    This worked! I was almost to the end of the fixes, but it finally worked, Thanks!

  6. Ahad Miah

    If your drive is making noises or having I/O error or not recognising discs, your device is probably on the wrong SATA PORT, EACH HARDWARE IS ASSIGNED TO A SPECIFIC SATA PORT. If its on the wrong SATA port your drive will start making weird noises and failing to burn onto a disc, WRITE error, check your drives are on the correct SATA port.

  7. Ahad Miah

    Did not work for me, my drives were on the wrong SATA PORT, check that your drives are on the right SATA port otherwise you will face issues with burning to discs, I/O error is not the cause of the DVD/BD-RE drives it is that its on the wrong SATA PORT.

  8. This is just a fucking stupid bullshit nothing else nothing less, i use atm my cd/dvd Ram and it shows up in when you open my compute/this device but it not want to shown up in devices & printers, i tried almost everything since last night till now what's now 11;20 AM . I have also deleted it from a device manager and tried it to detect it again everything is correct also i created the same folders in "atapi" "Controller0"and "EnumDevice1"… And now when i want to click/open my cd/dvd it says me like there's none CD inside who fuck here whom idk . who can/could/could like to help me comment down bellow or just dm me on my gmail! Thanks in advice.

  9. The One Mr Blue

    Thank you so much the first 2 steps fixed my DVD drive I tested it with a CD 💿 and it worked . I thought it was broken turned out it was just faulty hardware that needed troubleshooting thank you man .

  10. D Diego

    My cd drive has power but no icon on device manager. The icon only showed up when I clicked "show hidden devices" under View tab. Tried to uninstall it and reboot afterwards and it still doesn't work. Now the cd drive icon is no longer visible on device manager. Also tried the register fix but still can't get it to work.

  11. FathShahu

    When I deleted the upper file and the lower file and then I restarted my PC and then it keeps on getting a bsod Everytime I turn on my PC it keeps on saying Inaccessible boot device How May I fix this problem?

  12. Mhmoud Muhammed

    It turns out that it's not been shown on Device manager for some reason and after scanning I got it, great video mate
    Next time make sure to mention it earlier 😊

  13. CorkScrewDood

    Deleted upper and lower filters in a folder that seemed to have been for the disk drive. Bluescreened and now the installation was damaged. No thanks.

  14. James Harris

    Thanks for your advice but my PC add devices don't show in control another device. I've tried some of the thing your suggested. Will try the reg edit tomorrow thank for your help , had just Google a page came up with everything you expected. Thanks great video's

  15. so many pc s having the same issue with windows 10 and nobody seems to know the answer.i of course didnt have any filters, upper nor lower to delete, and nothing solved the issue with dvd. i suppose this is a too old a video.

  16. CoolStuff

    I tried this but I can't even see my CD drive at all. I noticed that it happened after I uninstalled my windows media player & my VLC Player. Any suggestions?

  17. Hi, I have a DVD issue: My DVD can play on a DVD Player but it cannot be played on a laptop, the DVD-Rom cannot detect the data on the DVD, when I visit disk management, it shows "No media". If no media, how come can play on a DVD Player? I will like to extract the data on my DVD but cannot detect means cannot extract data. Can you pls produce a video resolving this issue? Thank You.


    My built-in DVD drive completely disappeared. It is not in control panel, hardware, programs, nowhere. Nada. Just gone. Windows 10 is the most piece of shit OS to ever exist in the Universe. In fact, almost each new version is junkier, buggier, slower and more unreliable than the last. Who don't they get more reliable, stable and faster over the years, instead of the exact opposite? I will never buy another Microsoft product or computer with Microsoft OS ever again. Ever. Total and absolute complete garbage, year after year, decade after decade.

  19. effiong jay

    Thanks for the beautiful video. However non worked for me. Guess I'll have to give a repairer.

  20. RAB

    I just tried this and now I’m stuck in auto repair blue screen at startup 🥲

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